Frequently Asked Questions about the Legacy Treasury Direct Phase-Out
Background
What is changing and how does it affect me?
When is the last date that you will accept a new account request, incoming transfer, purchase request, or a reinvestment?
With all the changes that are happening, what transactions can I do in my Legacy Treasury Direct account?
Why is Treasury phasing out the Legacy Treasury Direct system?
Transfers
How do I transfer securities from my Legacy Treasury Direct account into my online TreasuryDirect account?
Do I need a medallion seal or stamp to transfer my securities?
Existing Accounts
What happens to my securities besides the 13- and 26-week bills that are already maintained in Legacy Treasury Direct?
Will you make me move my securities out of Legacy Treasury Direct?
Account Maintenance Fee
Now that you have announced these changes, are you still going to assess a maintenance fee?
Electronic Services
I've always paid my account maintenance fee through Electronic Services for Treasury Bills, Notes, and Bonds. Will I still be able to do this?
Can I still use Electronic Services for Treasury Bills, Notes, and Bonds to obtain an account balance, Statement of Account, or a duplicate 1099?
Can I still use Electronic Services for Treasury Bills, Notes, and Bonds to reinvest my securities?
Purchasing
Where do I buy other Treasury securities if I cannot purchase them through Legacy Treasury Direct? Are there fees involved in purchasing?
When is the last date that I will be able to purchase securities OTHER than 13- and 26-week bills in Legacy Treasury Direct?
What happens if you did not receive my tender before the auction date?
You stated that if my tender was received before an issue date but was postmarked before the auction date, you would process my request. What happens if you don't receive it before the issue date?
Do I have to submit a Tender in order to buy Treasury bills, notes, bonds, or TIPS in TreasuryDirect?
I tried TreasuryDirect once, but the registration I needed was not available. Has this changed?
I'm not a U.S. citizen but I do have a Legacy Treasury Direct account. If I can no longer buy securities other than 13- and 26-week bills in Legacy Treasury Direct, do I have the option to buy them in TreasuryDirect?
Reinvestments
Will I be able to schedule reinvestments for already existing securities in my account, and what happens to my already scheduled reinvestments?
For all other purchases, will I be able to schedule reinvestments or partial reinvestment up to the date that I'm no longer able to purchase?
Can I still schedule a reinvestment by completing a form or using Electronic Services for Treasury Bills, Notes, and Bonds phone and internet services?
Will I be able to use Reinvest Direct?
Contact
I need to speak directly with a Customer Service Representative. What number do I call?
For First Time Customers in TreasuryDirect
What is TreasuryDirect?
What are the advantages of TreasuryDirect?
How long does it take to open a TreasuryDirect account?
To use TreasuryDirect, do I need to have a bank account, Internet access, and an e-mail account?
How long will it take to verify my information?
What if you are unable to verify my information?
In TreasuryDirect, can I pay for a security by check?
Will I be required to submit a form?
What is the minimum and maximum amount I may purchase noncompetitively?
How do I place a bid for marketable securities in TreasuryDirect?
How can I register marketable securities?
Will I receive confirmation of my security purchase?
How do I see the final purchase price of my security after the auction?
Are there any fees for buying and holding marketable securities in TreasuryDirect?
How far in advance can I schedule a marketable security purchase?
How do I transfer securities from my Legacy Treasury Direct account into my online TreasuryDirect account?
I know that I can get an account balance and 1099 information from TreasuryDirect but can I also get a Statement of Account (SOA)?
Background
What is changing and how does it affect me?
The following changes are being made in Legacy Treasury Direct effective May 1, 2011:
- No new accounts will be permitted.
- Only 13- and 26-week bills will be available for purchase.
- You must have an open account in order to purchase 13- and 26-weeks bills. You can still reinvest your 13- and 26-week bills.
- You can reinvest your maturing 52-week bills but only into 13- or 26-week bills.
- All other purchases and reinvestments will be prohibited.
- You will be able to transfer securities between your open Legacy Treasury Direct accounts to a TreasuryDirect account or to an account you establish with a broker/dealer, but you will not be able to transfer securities into your Legacy Treasury Direct account from any other source.
- We’ll stop all purchases and reinvestments through Legacy Treasury Direct after November 1, 2012.
In order to buy marketable securities with maturities greater than 26 weeks, you will either need to open a TreasuryDirect account, if you don't already have one, or a commercial book-entry account.
When is the last date that you will accept a new account request, incoming transfer, purchase request, or a reinvestment?
The date is April 30, 2011. Mailed requests must be postmarked before May 1, 2011 in order for us to process them. See the table in the Purchasing section for the last date that you will be able to purchase securities other than 13- and 26-week bills.
With all the changes that are happening, what transactions can I do in my Legacy Treasury Direct account? ?
You can still:
- transfer securities
- between open Legacy Treasury Direct accounts,
- to your TreasuryDirect account, or
- to a commercial book-entry account
- reinvest 13- and 26-week bills
- reinvest 52-week bills but only into 13- or 26-week bills
- purchase 13- and 26-week bills if you have an open Legacy Treasury Direct account
- obtain your Statement of Account
- obtain your account balance
- obtain a duplicate 1099
- update the registration as long as the TIN does not change (If the TIN changes, you must already have an open Legacy Treasury Direct account.)
- change address information
- change your banking information
- change your telephone number
Why is Treasury phasing out the Legacy Treasury Direct system?
Phasing out the Legacy Treasury Direct system will cut costs associated with the Treasury Retail Securities program and supports Treasury's plan to increase paperless transactions. In 2002, we introduced a web-based system called TreasuryDirect®, and we encourage our customers to open a TreasuryDirect account to continue investing in Treasury securities.
Transfers
How do I transfer securities from my Legacy Treasury Direct account into my online TreasuryDirect account?
To transfer securities from Legacy Treasury Direct to TreasuryDirect, take these steps:
1. Open an account in TreasuryDirect. (If you already have an account, you may skip this step.)
2. Complete the Legacy Treasury Direct form "Security Transfer Request" (PD F 5179). In the form's section 3, check the box for "Transfer to an Established On-Line TreasuryDirect Account Number." Your signature on this form must be certified. Your bank may provide this service.
3. Mail the form to the Bureau of the Public Debt, at the address shown on the form.
Do I need a medallion seal or stamp to transfer my securities?
A financial institution’s official seal or stamp, such as a corporate seal, signature guaranteed stamp, or a medallion seal, is needed to certify your signature when transferring securities. A broker must use a medallion stamp. The certification must also include the original signature of the certifying officer, not a stamped signature.
Existing Accounts
What happens to my securities besides the 13- and 26-week bills that are already maintained in Legacy Treasury Direct?
At the present time, we will continue to maintain your unmatured securities in Legacy Treasury Direct, if you so desire. Once the security matures, payment will be made according to the instructions in your account.
Will you make me move my securities out of Legacy Treasury Direct?
Currently, we will not make you move your securities from Legacy Treasury Direct. Be advised that we intend to stop all purchases and reinvestments no later than November 1, 2012. We're looking at long-term options for the Legacy Treasury Direct system, and customers will be notified when a decision is made concerning these options.
Account Maintenance Fee
Now that you have announced these changes, are you still going to assess a maintenance fee?
Yes. The Treasury, Postal Service, and General Government Appropriations Act of 1995 authorizes and requires the Secretary to collect an annual fee to cover the cost of providing account services to Legacy Treasury Direct investors. As of early May 2011, Treasury will be assessing this fee on accounts with balances over $100,000.
Electronic Services
I've always paid my account maintenance fee through Electronic Services for Treasury Bills, Notes, and Bonds. Will I still be able to do this?
Yes. You can still call Electronic Services for Treasury Bills, Notes, and Bonds at 800-722-2678 and have the fee electronically debited from your bank account.
Can I still use Electronic Services for Treasury Bills, Notes, and Bonds to obtain an account balance, Statement of Account, or a duplicate 1099?
Yes. You can still check your account balance, change your address or telephone number, order a statement of account or a duplicate 1099. You will also be able to buy and reinvest 13- and 26-week bills but will not be able to buy or reinvest securities with a maturity date greater than 26 weeks through Electronic Services as of May 1, 2011.
Can I still use Electronic Services for Treasury Bills, Notes, and Bonds to reinvest my securities?
Yes, but only for 13- and 26-week bills and for 52-week bills that will be reinvested into 13- or 26-week bills.
Purchasing
Where do I buy other Treasury securities if I cannot purchase them through Legacy Treasury Direct? Are there fees involved in purchasing?
You can purchase all Treasury securities, including savings bonds, through an online TreasuryDirect account. No fee is charged when purchasing Treasury securities through TreasuryDirect. Marketable Treasury securities can also be purchased through a financial institution or a broker/dealer. You'll need to contact a broker/dealer or a financial institution for information concerning fees they may charge.
When is the last date that I will be able to purchase securities OTHER than 13- and 26-week bills in Legacy Treasury Direct?
Please refer to the table below:
| Security Type | Announcement Date | Auction Date | Issue Date |
|---|---|---|---|
| 10-Year TIPS | Thursday, March 17, 2011 | Thursday, March 24, 2011 | Thursday, March 31, 2011 |
| 52-Week Bill | Thursday, March 31, 2011 | Tuesday, April 05, 2011 | Thursday, April 07, 2011 |
| 3-Year Note | Thursday, April 7, 2011 | Tuesday, April 12, 2011 | Friday, April 15, 2011 |
| 10-Year Note | Thursday, April 7, 2011 | Wednesday, April 13, 2011 | Friday, April 15, 2011 |
| 5-Year TIPS | Thursday, April 14, 2011 | Thursday, April 21, 2011 | Friday, April 29, 2011 |
| 2-Year Note | Thursday, April 21, 2011 | Tuesday, April 26, 2011 | Monday, May 2, 2011 |
| 5-Year Note | Thursday, April 21, 2011 | Wednesday, April 27, 2011 | Monday, May 2, 2011 |
What happens if you did not receive my tender before the auction date?
As long as we receive your tender before an issue date and the envelope shows it was postmarked before the auction date, your purchase will be processed.
You stated that if my tender was received before an issue date but was postmarked before the auction date, you would process my request. What happens if you don't receive it before the issue date?
We will cancel your tender and return the funds to you.
Do I have to submit a Tender in order to buy Treasury bills, notes, bonds, or TIPS in TreasuryDirect?
No. You can submit a noncompetitive bid by scheduling a purchase in TreasuryDirect either through Purchase Express or BuyDirect. You'll find more information on our web site, www.treasurydirect.gov and in your TreasuryDirect account.
I tried TreasuryDirect once, but the registration I needed was not available. Has this changed?
It's possible the registration you need is available. Treasury now allows entity registrations in TreasuryDirect. For more information and requirements concerning entity registrations, please visit Learn More About Entity Accounts.
I'm not a U.S. citizen but I do have a Legacy Treasury Direct account. If I can no longer buy securities other than 13- and 26-week bills in Legacy Treasury Direct, do I have the option to buy them in TreasuryDirect?
You must have a valid social security number and be able to receive mail at an address in the United States in order to open a TreasuryDirect account.
Reinvestments
Will I be able to schedule reinvestments for existing securities in my account, and what happens to my reinvestments that are already scheduled?
We will allow you to schedule reinvestments up to May 1, 2011. However, Treasury will cancel all reinvestments for securities other than 13- and 26-week bills. It is permissible for you to reinvest your 52-week bill into 13- or 26-week bills.
For all other purchases, will I be able to schedule reinvestments or partial reinvestment up to the date that I'm no longer able to purchase?
You can schedule reinvestments up to May 1, 2011. However, any security other than 13- and 26-week bills and 52-week bills being reinvested into 13- or 26-week bills that matures and is scheduled for reinvestment or partial reinvestment May 1, 2011, and thereafter, will be canceled.
Can I still schedule a reinvestment by completing a form or using Electronic Services for Treasury Bills, Notes, and Bonds phone and internet services?
Yes. As of May 1, 2011, you will only be able to reinvest Treasury bills and only into 13- and 26-week bills.
Will I be able to use Reinvest Direct?
Yes, but only for reinvestments of 13- and 26-week bills or for 52-week bills that will be reinvested into 13- or 26-week bills.
Contact
I need to speak directly with a Customer Service Representative. What number do I call?
For information concerning these changes, call 304-480-7711 or 800-722-2678.
For First Time Customers in TreasuryDirect
What is TreasuryDirect?
TreasuryDirect is a secure web-based system that allows investors to establish accounts to purchase, hold and manage Treasury securities online. Investors can purchase Treasury bills, notes, bonds, and Treasury Inflation-Protected Securities (TIPS) as well as Series EE and I savings bonds through TreasuryDirect. For more information, visit http://www.treasurydirect.gov/indiv/myaccount/myaccount_treasurydirect.htm and take a guided tour of the system.
What are the advantages of TreasuryDirect?
TreasuryDirect is a convenient way for you to save on a regular basis by purchasing electronic Treasury securities. With TreasuryDirect you can:
- Buy and manage Treasury securities online 24/7, all from the convenience of home, work, or wherever you have secure Internet access.
- Establish multiple registrations in one account.
- Schedule purchases of marketable securities 56 days in advance. If you're interested in this option, you'll find more information on our web site, www.treasurydirect.gov and in your TreasuryDirect account.
- Obtain a summary of account activity, including recent purchases, payments and account balance online through your account from the Welcome page.
How long does it take to open a TreasuryDirect account?
Setting up an online account is easy and can be accomplished in about 10 minutes.
To use TreasuryDirect, do I need to have a bank account, Internet access, and an e-mail account?
Yes. You will need to have an account at a financial institution to receive direct deposit payments and as a potential funding source for purchases. You also will need Internet access to view and use your account. Finally, an e-mail address is necessary so that you can receive important messages about your account.
How long will it take to verify my information?
Your personal information will be processed in less than a minute after your TreasuryDirect account information has been submitted.
What if you are unable to verify my information?
If we are unable to verify your information, we will offer you the opportunity to complete a convenient, printable form to verify your identity. Just follow the instructions on the form and submit it to the address provided.
In Treasury Direct, can I pay for a security by check?
No. When purchasing a marketable security in TreasuryDirect using BuyDirect, you indicate which account is to be debited. If using Purchase Express, the funds will be debited from your primary bank account.
Will I be required to submit a form?
When you request a bank change or certain transfers of securities online, a page will appear with a link to the form and instructions; other transactions must be completed online.
What is the minimum and maximum amount I may purchase noncompetitively?
The minimum amount you may invest noncompetitively in a marketable security is $100, with purchases increasing in $100 increments to the maximum of $5 million per security type for each auction. To learn more, go to www.treasurydirect.gov/indiv/research/indepth/auctions/res_auctions_faq.htm
How do I place a bid for marketable securities in TreasuryDirect?
TreasuryDirect account holders simply go to BuyDirect and request a purchase by selecting the security type, term, amount, and source of funds. Because noncompetitive auction bids are automatically accepted, the purchase is made according to the account holder's instructions. On the issue date, the account you designate at your financial institution or the Zero-Percent Certificate of Indebtedness (C of I) within your TreasuryDirect account is debited for the purchase price (including any premium and/or accrued interest). Purchase requests are rejected if funds are insufficient to cover the cost of the securities. You'll find more information on our web site, www.treasurydirect.gov and in your TreasuryDirect account.
How can I register marketable securities?
Currently, the registrations available for securities held in an individual account are:
- Sole Owner: Only one-individual is named as owner.
- Primary Owner (with Secondary Owner): Two individuals' names are recorded for the security in TreasuryDirect, separated by the word "WITH." For example, "John Smith SSN 123-45-6789 WITH Mary Smith SSN 987-65-4321." The primary owner is named first and has the right to transact the security. Upon the death of either the primary or secondary owner, the survivor will be considered the sole owner of the security.
- Beneficiary: Only the owner has transactional rights during his or her lifetime. The beneficiary automatically becomes the sole owner of the security when the original owner dies.
The registration for securities held in an entity account must accurately reflect the name of the entity. The forms of registrations available for entities are:
- Corporation
- Deceased Estate (The estate of a decedent.)
- Limited Liability Corporation (LLC)
- Living Estate (The estate of a living person such as an incompetent or a minor.)
- Partnership
- Professional Limited Liability Company (PLLC)
- Sole Proprietorship
- Trust
For additional information and requirements concerning entity registrations, please see Learn more about Entity Accounts.
Will I receive confirmation of my security purchase?
Every security purchase in TreasuryDirect includes a special confirmation page for you to view and print for your records, if you wish. Each purchase also receives a unique confirmation number so you may view it after it is issued in your account. There's no paper account statement to keep track of - everything you need is always just a click away in your TreasuryDirect account.
How do I see the final purchase price of my security after the auction?
In TreasuryDirect, go to Current Holdings for the security type you've requested and check Pending Transactions for details like price per $100, premium, discount, and accrued interest. These details are updated in your TreasuryDirect account after 5 p.m. Eastern Time so you're able to determine the final price of the security and ensure you have enough available in your selected source of funds to cover the purchase price. The price of a Note, Bond, or TIPS can be greater than, less than, or equal to its par amount. Treasury Bills are sold at a discount from their par amount.
Are there any fees for buying and holding marketable securities in TreasuryDirect?
No. TreasuryDirect charges no fees to purchase or maintain securities, regardless of the amount of holdings.
How far in advance can I schedule a marketable security purchase?
In TreasuryDirect, purchases can be scheduled not more than 56 days in advance. Future purchases are subject to the availability of the security and the auction schedule determined by Treasury.
How do I transfer securities from my Legacy Treasury Direct account into my online TreasuryDirect account?
To transfer securities from Legacy Treasury Direct to TreasuryDirect, take these steps:
- Open an account in TreasuryDirect. (If you already have an account, you may skip this step.)
- Complete the Legacy Treasury Direct form "Security Transfer Request" (PD F 5179). In the form's section 3, check the box for "Transfer to an Established On-Line TreasuryDirect Account Number." Your signature on this form must be certified. Your bank may provide this service.
- Mail the form to the Bureau of the Public Debt, at the address shown on the form.
I know that I can get an account balance and 1099 information from TreasuryDirect but can I also get a Statement of Account (SOA)?
No, but all the information regarding securities in your TreasuryDirect account can be obtained from the Current Holdings page.
